AI assistants for the back office of independent wealth management firms.
Give your advisors their afternoons back.
We assess where your back office loses time, then set up AI assistants to take over the paperwork, data entry, scheduling, and routine client questions, so your team can spend more of its day with clients.
At an independent wealth management firm, a client review can be followed by an hour of notes, forms, filing, and follow-up emails. Onboarding paperwork waits in an inbox. Simple client questions pull an advisor away from real conversations. The work is necessary, but it does not need an advisor's judgment, and it eats the time that clients value most.
Old way, new way
The same afternoon, two ways.
Drag the handle, or use the arrow keys, to move between a client review followed by the old way and one followed by AI assistants.
With your AI assistants
The office work happens in the background
Meeting notes entered in the CRM for youAssistant
New-client forms checked, with anything missing flaggedAssistant
Statements and signed forms filed in the right client folderAssistant
Review meetings booked, moved, and confirmedAssistant
Routine client questions get a prompt first answerAssistant
Time left for clientsMore of the day
The old way
An advisor's afternoon after a client review
Typing meeting notes into the CRMBy hand
Onboarding paperwork waiting in an inboxWaiting
Naming and filing statements and signed formsBy hand
Writing follow-up emailsBy hand
Stopping to answer a simple client questionInterrupts
Time left for clientsSqueezed
Illustrative example of one afternoon. The bars show the idea, not measured results.
Services
Start with a clear look. Add assistants where they help.
Back-office AI assessment
A consulting review of your firm's operations that pinpoints where AI can cut repetitive work, from onboarding paperwork to reporting tasks.
1Onboarding paperwork
2Data entry
3Scheduling
4Client questions
5Reporting tasks
Illustrative ranking. Your assessment ranks the work so you can choose where to start.
Paperwork and data entry assistants
Assistants that pre-fill forms, update your CRM, and file documents so staff review instead of retype.
Scheduling assistants
Assistants that handle meeting requests, review bookings, reminders, and rescheduling for your advisors' calendars.
Client question assistants
Assistants that give a prompt first reply to routine client emails and pass anything personal or complex to your team.
Team handover
Walkthroughs and written instructions so your staff know how each assistant works and when to step in.
Where we help
Eight places your assistants can take over.
Pick an area to see what the assistant does there.
Area 1 of 8
Client onboarding forms
Assistants gather and check new-client paperwork and flag what is missing before an advisor looks at it.
Ready for review
Area 2 of 8
CRM records
Meeting notes and contact details are entered and updated for you, not retyped by hand.
Ready for review
Area 3 of 8
Custodian and account paperwork
Routine account forms are pre-filled from information you already hold, ready for review.
Ready for review
Area 4 of 8
Calendar and scheduling
Review meetings are booked, moved, and confirmed without a string of back-and-forth emails.
Ready for review
Area 5 of 8
Client inbox
Common questions, such as where to send a document or when the next review is, get a prompt first answer.
Ready for review
Area 6 of 8
Document storage
Incoming statements and signed forms are named and filed in the right client folder.
Ready for review
Area 7 of 8
Meeting prep
Each advisor gets a one-page summary of the client's recent activity and open items before a review.
Ready for review
Area 8 of 8
Compliance files
Records are gathered and organized so your reviewer can check them, with a person making every final decision.
Ready for review
Our product
Meet CSA AI, the Client Service Associate in The AI Workforce.
CSA AI takes on the repetitive client-service work in your back office, so your advisors can spend more of the day with clients. Your team reviews its work, and anything personal or complex goes to a person.
Pre-fills forms, updates your CRM, and files documents so staff review instead of retype.
Scheduling
Handles meeting requests, review bookings, reminders, and rescheduling for your advisors' calendars.
Client questions
Gives a prompt first reply to routine client emails and passes anything personal or complex to your team.
How it works
Four steps, and your team takes it from there.
1
We look at how your office runs
We talk with your team and map the repetitive work in your back office: forms, data entry, scheduling, filing, and client questions.
2
You get a clear assessment
We show you where AI can take work off your team and where a person should stay in charge, ranked so you can choose where to start.
3
We set up your AI assistants
For the tasks you choose, we build and connect assistants to the way your firm already works, and test them with your team.
4
Your team takes it from there
We hand over the assistants with plain instructions, so your staff know what they handle and what still needs a person's review.
Our promise
You stay in charge of the work.
You choose where to start, from an assessment ranked for you.
You decide what the assistants handle. Anything personal or complex goes to your team.
The assessment stands on its own. Setting up assistants afterward is your decision.
Your staff get plain instructions, so they know what each assistant handles and what still needs a person's review.
Questions
Questions firms ask us.
What does the assessment cover?
It covers the repetitive work in your back office: paperwork, data entry, scheduling, filing, and client questions. You get a clear view of where AI can save your team time and where it should not be used.
Do I have to buy the assistants after the assessment?
No. The assessment is a consulting service in its own right. Whether to set up assistants afterward is your decision.
Will the assistants talk to my clients without my team knowing?
You decide what they handle. We recommend starting with routine questions and passing anything personal or sensitive to your team.
Who is this built for?
Independent wealth management firms whose advisors and staff spend too much of the week on repetitive office work.
How do I find out about pricing and timing?
Pricing and timing depend on the size of your firm and the work involved. Reach out through the contact section and we will talk it through with you.
Contact
Find out what your team could stop doing by hand.
Tell us about your firm and where the office work piles up. We will start there.